Receiving a Refund
A refund will be issued once we have received your returned item(s). Any items that are damaged when we receive them are not eligible for a refund. Refunds do not include any shipping or handling charges, except in the case of faulty or damaged items. Your refund will be credited to the original form of payment used for the original transaction and will be in the amount of the product price less the return label fee, if applicable. Please note that card refunds may take several business days for your bank to complete, depending on their processing times. This can vary greatly between card issuers.
OUR GUARANTEE
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.
We will cover the expense of making a claim under our guarantee by offering you pre-paid shipping for any returns under this guarantee. To return an item under our guarantee, please follow the steps for returns detailed above. Once your items are returned, you will receive notification of your refund or new order.
Returns under our guarantee must be in new, unworn condition with tags attached, in the state you received them and made within a few days of purchase. We reserve the right to refuse worn or damaged merchandise.
Return time: Within 30 days after receiving the items.
We will refund as soon as we see normal logistics.